LLC
LLC
Grand Rapids Best Residential, Airbnb, & Small to Mid-Size Office Deep Cleaners
Privacy Policy and Terms & Conditions
We welcome you to www.krpquality.com operated by K&R's Prestige Quality LLC of Grand Rapids, MI, 49508, USA (hereinafter “K&R's Prestige Quality”, “we”, “us” or “our”). The following documents apply to our website and services.
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For convenience and ease of reading this document is made up of two parts, namely a) our Privacy Policy and b) our Terms and Conditions. If you have any questions or concerns, please contact us on 616-209-9238 or via e-mail using quality@krpquality.com. The effective date of this document is Wednesday, January 18, 2023.
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Privacy Policy
This Privacy Policy applies to Personal Information that we collect from our clients and from our website and other online users (hereinafter “you”), as well as information that we collect automatically during your visits of our website (e.g., information collected via cookies).
For purposes of this Privacy Policy, “business partners” means any subcontractors, contractors or other legal entities with whom we have an ongoing business relationship to provide services or information.
“Personal Information” means any data, such as your name, telephone number, email address, IP (“Internet Protocol”) address or location data.
Legal basis for processing
Our legal basis for collecting and using your Personal Information as described in this Privacy Policy depends on the Personal Information involved and the specific context in which we collect it. Generally, your Personal Information will be collected and processed by us on one or more of the following legal bases:
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Your consent,
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Compliance with contractual obligations,
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Compliance with legal obligations, and
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On the basis of our legitimate interests.
If you have any questions or need more information about the legal basis for the collection of your Personal Information, please contact us at quality@krpquality.com.
Information we collect
We may ask you for Personal Information when you
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Use our website and services,
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request quotes, services, support, or information,
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place orders for services,
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Subscribe to marketing and promotional emails or other materials,
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Interact with us on third-party social networking sites (subject to the terms of use and privacy policies of said third parties); or
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Contact us
Categories of Personal Information we collect may include your name, email address, address, contact telephone numbers. It may also include professional information such as your job title and other business or company information. We may also collect demographic data, such as age, gender, your interests, and preferences. We may also ask you for other information that we need to process payment for our services.
In order to provide you with a more consistent and personalized user experience in your interactions with us, data collected through one source may also be linked to other data collected by us through other sources. This may include data that helps us identify you when you access our website through several different devices.
Data Automatically Collected by Us
We may automatically collect information about user behavior and usage regarding your visits to our websites, such as the pages you view, the links you click, and other actions you take in connection with our website.
We may also collect certain information about the browser you use to access our website, such as your IP address, device identifier, location data, browser type and language, and your access times, the URL ("Uniform Resource Locator") of the website from which you arrived at our website, and the URL to which you are directed after leaving our website if you clicked on a link on our website.
Data from third party sources
We may obtain data about you from third-party sources, such as social networks. We may use this data to better analyze your user behavior to improve our ability to provide you with relevant marketing information and services, and to prevent and combat fraud.
Cookies
We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. The legal basis for the use of cookies is your consent as well as our legitimate interest.
Hosting
To provide our website, we use the services of Wix.com Ltd, which processes the data listed below and all data to be processed in connection with the operation of this website (log file when visiting the website) on our behalf. The legal basis is our legitimate interest.
Our use of Personal Information
K&R’s Prestige Quality may use your Personal Information for the following purposes:
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Providing you with solutions, services and support, and conducting transactions you request,
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Sending notifications to you, including information about the status of your transaction, including information about the services as well as order confirmations, about specific K&R’s Prestige Quality programs in which you may wish to participate, about solutions and services available from K&R’s Prestige Quality,
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Enabling you to use our website,
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Providing support to respond to your online inquiries,
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Customize, analyze and optimize our services, technologies, notifications and business relationships with you,
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Better understanding our clients and website users,
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Personalizing content and implementing your preferences,
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Enforcing our terms and conditions, and separate contracts (if any) with you,
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Prevention of fraud and other prohibited or unlawful activities,
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Protecting the security and integrity of our websites, businesses, and services; and
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Other functions and purposes disclosed to you at the time of collection or as required or permitted by law.
Retention of your data
We will retain your Personal Information as necessary in connection with the purposes described in this Privacy Policy, for as long as you are actively working with us, and in accordance with Michigans` Retention Periods and other applicable laws.
International transfers
K&R’s Prestige Quality may transfer your Personal Information to other companies and/or business partners as necessary for the purposes described in this Privacy Policy. In doing so, your Personal Information may be transferred to countries outside the USA. In order to provide adequate protection for your Personal Information when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organizational measures to protect the Personal Information we transfer.
Sharing of Personal Information by us.
We may share your Personal Information with K&R’s Prestige Quality affiliates and business partners for the purposes described in this Privacy Policy, including, without limitation, to carry out transactions you request or to respond more quickly to your needs in our operations. We will only share your Personal Information with K&R’s Prestige Quality affiliates and business partners who have agreed to protect your Personal Information and to use it only for the purposes K&R’s Prestige Quality has specified.
With your consent, we may disclose your Personal Information for any purpose.
In addition, we may disclose your Personal Information: in connection with law enforcement, fraud prevention or other legal proceedings; as required by law or regulation; if K&R’s Prestige Quality (or a part of K&R’s Prestige Quality) is sold to or merged with another company; or if K&R’s Prestige Quality has reason to believe that disclosure is necessary to protect K&R’s Prestige Quality, its clients or the public.
In all cases other than those described above, Personal Information will not be disclosed by us to third parties for their own marketing purposes without your consent.
Updating your information
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us using quality@krpquality.com.
Access Request and updating your Personal Information
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same using quality@krpquality.com.
We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Information or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the respective legal regulations mentioned above).
Your rights
You can exercise the following rights:
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Right to information
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Right to rectification
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Right to object to processing
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Right to deletion
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Right to information
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Right to data portability
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Right of objection
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Right to withdraw consent
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Right to complain to a supervisory authority
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Right not to be subject to a decision based solely on automated processing.
If you have any questions about the nature of the Personal Information we hold about you, or if you wish to request the erasure or rectification of Personal Information we hold about you, or to exercise any of your other rights as a data subject, please contact us at quality@krpquality.com or send a written request to the postal address provided above.
How we protect your Personal Information
K&R’s Prestige Quality takes all reasonable steps to protect your Personal Information from misuse, alteration, and loss, and from unauthorized access, alteration, or disclosure. To this end, we use the following means, among others:
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Use of encryption when collecting and transmitting sensitive data such as credit card information, technical and organizational measures to ensure the continuous integrity, availability and fail-safety of processing systems and services,
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Restricting physical access to our sites,
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Restricting access to data we collect about you,
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Ensuring appropriate safeguards are in place at our facilities and those of our business partners to ensure the security of your Personal Information; and,
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where required by law, deleting or anonymizing Personal Information.
Collection and Use of Children's Personal Information
K&R’s Prestige Quality takes the privacy of children very seriously. We do not knowingly collect Personal Information from children through our website.
"Do-not-track" signals
Most browsers give you the option to enable a so-called "do-not-track" signal to protect against tracking. With this setting, a special signal is sent to the websites you visit. This "Do-not-track" signal is different from the ability to disable certain forms of navigation tracking by rejecting cookies in browser settings, as browsers with the "Do-not-track" setting enabled may still accept cookies. K&R’s Prestige Quality does not currently respond to "do-not-track" web browser signals. If we implement this feature in the future, we will describe how in this privacy policy. For more information about "Do-not-track," please visit www.allaboutdnt.org
Changes to this Privacy Policy
We may update this privacy policy from time to time. If we make changes to this Privacy Policy or materially change K&R’s Prestige Quality's use of your Personal Information, we will revise the Privacy Policy accordingly and also change the effective date at the end of this section. We encourage you to periodically review this Privacy Policy to be informed of how we use and protect your Personal Information.
Contacting Us
If you would like to contact us regarding our privacy practices for any reason, please email us at krpquality@gmail.com or write to us at the above-mentioned address.
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Terms and Conditions
Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of our website. If you do not agree to be bound by these Terms, you should stop using our website immediately.
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Information provided on our website
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The information contained and accessed on our website is provided by K&R’s Prestige Quality for general guidance and is intended to offer the user general information of interest solely to provide general guidance on matters of interest for the personal use of the reader, who accepts full responsibility for its use.
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The information provided is not intended to replace or serve as substitute for any professional advice, consultation, or service.
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K&R’s Prestige Quality does not accept any liability or guarantee for the topicality, correctness and completeness of the information provided on our website.
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K&R’s Prestige Quality reserves the right to change, supplement or delete parts of the pages or the entire website without separate announcement or to discontinue the publication temporarily or permanently.
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All data is published conscientiously but without guarantee. Errors in the content will be corrected immediately upon being brought to our attention. All rights, including those of reprinting extracts, photomechanical reproduction, and translation, are reserved and require the written consent of K&R’s Prestige Quality. Unauthorized use, even of extracts, will be prosecuted.
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Liability claims against K&R’s Prestige Quality, which refer to material or non-material damages, which have been caused by the use or non-use of the information provided or by the use of incorrect and incomplete information, are fundamentally excluded, provided that there is no demonstrable intentional or grossly negligent fault on the part of K&R’s Prestige Quality.
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Acceptable Use
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You agree not to use our website or Services for any unlawful purpose, or any purpose prohibited under this clause. You agree not to use our website or Services in any way that could damage our website, Services, or general business of K&R’s Prestige Quality.
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You further agree not to use our website or Services:
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to harass, abuse, or threaten others or otherwise violate any person's legal rights.
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to violate any of our intellectual property rights or any third party.
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to upload or otherwise disseminate any computer viruses or other software that may damage the property of another.
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to perpetrate any fraud.
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to publish or distribute any obscene or defamatory material.
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to publish or distribute any material that incites violence, hate, or discrimination towards any group.
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to unlawfully gather information about others.
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Estimates
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Estimates are valid for 90 days from the time of issue, unless agreed in writing with us. Please check your quotation for the exact period of validity.
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Any change to the scope of the requirements, including a change to any stated assumptions or customer dependencies, may result in the quotation being made invalid. Should this occur, an updated quotation will be issued to replace the previous version.
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Prices and eligibility can change at any time.
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Price and Payment
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The price for the Services shall, unless otherwise agreed, be the price identified by Us to You and set out in at the time of the initial consultation and clarified in writing.
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Indicative prices may be published on the website.
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The price for the Services shall be displayed exclusive of Taxes, which are the Buyer`s responsibility.
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We reserve the right to make an additional charge for last minute or repeatedly cancelled / postponed meetings.
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Payment shall not be deemed to have occurred until We have received cleared funds.
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Any additional charges unknown at the time of the undertaking of work, will be charged at the time when such fees are understood.
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You may only cancel your order by agreement in writing or by E-Mailing K&R’s Prestige Quality. To cancel any order, you must inform us of such cancellation by Email or in writing and await full acceptance from K&R’s Prestige Quality.
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Disclaimers
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K&R’s Prestige Quality makes no warranty or representation that our website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, and that all information provided will be accurate. We make no guarantee of any specific results from the use of our website.
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No part of our website is intended to constitute advice and the Content of our website should not be relied upon when making any decisions or taking any action of any kind.
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Availability of our website
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The website is provided “as is” and on an “as available” basis. We give no warranty that the website will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality.
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K&R’s Prestige Quality accepts no liability for any disruption or non-availability of our website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
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Termination
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We may, in our sole discretion, suspend, restrict or terminate your use of our website, effective at any time, without notice to you, for any reason, including because the operation or efficiency of our website or our or any third party's equipment or network is impaired by your use of our website; we have received a third party complaint which relates to your use or misuse of our website; or you have been or are in breach of any term or condition of these Terms.
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We will have no responsibility to notify any third party, including any third-party providers of services, merchandise, or information, of any suspension, restriction, or termination of your access to our website.
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Privacy
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For the purposes of applicable data protection legislation, K&R’s Prestige Quality will process any personal data you have provided to us in accordance with our Privacy Policy.
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You agree that, if you have provided K&R’s Prestige Quality with personal data relating to a third party:
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you have in place all necessary appropriate consents and notices to enable lawful transfer such personal data to K&R’s Prestige Quality; and
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that you have brought to the attention of any such third party our Privacy Policy.
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You agree to indemnify K&R’s Prestige Quality in relation to all and any liabilities, penalties, fines, awards, or costs arising from your non-compliance with these requirements.
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Limitation of Liability
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To the maximum extent permitted by law, K&R’s Prestige Quality accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of our website, or any information contained therein. Users should be aware that they use our website and its Content at their own risk.
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Nothing in these Terms excludes or restricts K&R’s Prestige Quality’s liability for death or personal injury resulting from any negligence or fraud on the part of K&R’s Prestige Quality.
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Intellectual Property
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All Content included on our website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of K&R’s Prestige Quality, our affiliates or other relevant third parties. By continuing to use our website you acknowledge that such material is protected by applicable United States and International intellectual property and other relevant laws.
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You may not reproduce, copy, distribute, store or in any other fashion re-use material from our website unless otherwise indicated on our website or unless given express written permission to do so by K&R’s Prestige Quality.
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Other Important Terms
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In the event that any party to these Terms fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
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You are strictly prohibited from using our website or any of our Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.
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You agree that no joint venture, partnership, fiduciary, employment, or agency relationship exists between us and you as a result of these Terms or use of our website.
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You agree not to undertake any of the following actions:
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Reverse engineer or attempt to reverse engineer or disassemble any code or software from or on our website or Services.
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Violate the security of our website or Services through any unauthorized access, circumvention of encryption or other security tools, data mining, or interference to any host, user, or network.
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In the event of any conflict between these Terms and any prior versions thereof, the provisions of these Terms shall prevail unless it is expressly stated otherwise.
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All notices / communications shall be given to us by e-mail using zak@tailoroufi.com. Such notice will be deemed received, the day of sending if the contact request is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
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Every effort has been made to ensure that these Terms adhere strictly with the relevant provisions of the UCC. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining terms and conditions.
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These Terms and the relationship between you and K&R’s Prestige Quality shall be governed by and construed in accordance with the Law of the State of Michigan and K&R’s Prestige Quality and you agree to submit to the exclusive jurisdiction of the Courts of Grand Rapids.
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